Contact support
The Contact support function lets you send a message directly to the Regia Suite support team without opening your email client. Simply write your message in the dialog and click Send: your request will reach the support team immediately, and they will reply by email as soon as possible.
When to use it
Use this function whenever you want to ask a question, report an issue, or request assistance regarding the use of Doc Regia. It is the fastest way to get in touch with the support team directly from within Google Sheets.
How to send the message
- Open a Google Sheet linked to Doc Regia
- From the top menu go to Extensions → Doc Regia → Help and support → Contact support
- In the dialog that opens, describe your issue or question in the text field
- Click Send to submit the message
What data is transmitted
The only information transmitted alongside the text of your message is the email address of the account on which you are using Doc Regia, which is required so that we can reply to you. No content from the sheet, documents, Google Forms, or any other data from your project is sent.
💡 Tip: if the issue is technical and tied to a specific sheet, after sending your message you can also use the Send debug log function from the same menu to provide the support team with the technical context needed for diagnosis.