1. Home
  2. Docs
  3. Doc Regia Guides
  4. Troubleshooting
  5. License not activating

License not activating

The license key is not activating

  1. Make sure you are connected to the internet — license validation requires a call to regiasuite.com
  2. Double-check the license key for typos — copy and paste it directly from your purchase email
  3. Make sure you are activating on the correct Google account — the license is tied to your Google account
  4. If the error persists, contact support from Extensions → Doc Regia → Help & Support

How can we help?